Ben E. Keith Uses Lumpy Mail to Increase Trade Show Appetite
02/12/2016
BUSINESS OBJECTIVES
Ben E. Keith, a distributor of food service products and premium alcoholic beverages, located in
North Little Rock, Arkansas, frequently uses hospitality and food trade shows to showcase their newest
products. The company had committed to participating in a new event in Memphis, Tennessee and
wanted to maximize their return by attracting restaurant owners, chefs and others in the industry
to this event.
Purpose : Drive booth traffic to this single-day food expo.
RESULTS
Over 160 individuals stopped by the booth and registered, which yielded a 52% response rate.
TARGET AUDIENCE
The targeted audience was restaurant owners and chefs in the Memphis, Tennessee area.
SOLUTION ARCHITECTURE
They wanted to use unique techniques to engage prospects and drive booth traffic.
After determining the objectives and incentive, an Alaskan Cruise, two mailings were created
to attract and engage the target audience. Ben E. Keith had a database of 305 prospects and sent
them an invitation via a traditional style A6 mailer.
This was followed with a lumpy mail box that included a customized card and luggage tag, inviting
recipients to stop by the booth and register for the grand prize of an Alaskan Cruise.
The mailer box, which was approximately 3.75” x 6.5” x 2”, looked very similar in shape and size
to a “fried pie” box made famous by a national fast food chain.
On the outside of the box, the words “Need A Vacation?” were boldly and prominently displayed
along with the Ben E. Keith logo. Anyone in the restaurant or food industry knows how few and
far between vacations are, so these words were chosen as they would certainly resonate with the
recipients. Additionally, the unique size alone of this lumpy mail piece would capture the attention
of the mail recipient. Inside the box was a personalized note card inviting recipients to visit
the Ben E. Keith booth during the food show and register to win the grand prize of an Alaskan Cruise.
Additionally, to reinforce the idea of a much needed vacation, a Ben E. Keith branded luggage tag
was included in the box as well.
REASONS FOR SUCCESS
The main reason for success was a clever design that caught the attention of the recipient combined with a great offer.
source : http://www.customxm.com